Customer Services

Monday to Friday 08:00 to 17:00

MDI Servicing & Support Team

Operating across Ireland and the UK.

Support Worker Support Worker

We have service centres in Kells, Belfast and Cork, so our team are able to respond quickly to any situation country-wide. Most of the products we sell are serviced in-house and our team of experienced engineers are certified and manufacturer trained.

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We blend technical engineering excellence and experience with a customer-focused approach to ensure maximum up-time for your system or equipment. We always aim to repair your equipment as quickly and economically as possible, helping you to bring it back in service without any unnecessary delays.

As well as on-site repairs, we also offer in-house repairs in our Kells or Belfast workshops and have large range of spare parts in stock across our Kells, Belfast and Cork locations.

Our Help desk is open from 8am to 5pm, Monday to Friday and we provide telephone support during these hours. We provide country-wide field cover and our team of experienced engineers are all manufacturer-trained to a high standard.

Calibration certificates can be provided on request.

As part of our on-going commitment to support our customers, MDI can offer you a tailor-made maintenance contract.

These contracts no only protect your investment by aiming to improve the equipment's lifetime, it could also drastically reduce errors in day-to-day operation, reduce down-time and costs due to unplanned maintenance.


We can offer a range of flexible service contracts that can be tailored to suit.


Emergency visits


Software updates


Replacement parts




Routine service visits


Turnkey services


Telephone support during normal business hours


Breakdown cover

If you would like more information on how you could prevent future repairs and possibly extend the life of your equipment, please contact our service team who will be happy to help.

Get in touch

Interested in something you see, want to know more
about a product or service? Get in touch and a
member of our team will be happy to help.