| Role Includes: (But are not limited to the following)
· Provide ongoing support in dealing with incoming phone calls
· Liaise with customers and sales support team to answer customer queries
· Generate quotes as directed by sales team ensuring quote information is complete and accurate
· Create sales order and reflect in systems
· Stock control and management including identifying when stock replenishment is required
· Generate and distribute invoices
· Prepare and maintain all relevant post works completion for service team
· Monitor email inboxes for customer queries
· Support parts ordering and stock management processes
· Intake of sales and service goods as needed
· Warehouse support
· Support service team with internal and external repair processes
· Support Customer Service, Sales Support and Sales teams as needed.
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